WHAT WE DO
Strategic guidance
We sit down with your leadership and plan where technology should take you next, and how to get there without surprises. For some clients that means working alongside the CIO you already have. For others it means being your CIO.
This is the work that never shows up as a line on an invoice. Documenting your infrastructure so it strengthens a grant application. Talking through what a new site or service line will require before you commit to it. Telling you when the right answer is to spend nothing at all.
WHAT WE HELP WITH
- Technology planning and budgeting
- CIO-level guidance, or support for the CIO you have
- Grant and funding support on the technology side
- Vendor evaluation and honest recommendations
- Planning for new sites, new services, and growth
Infrastructure
We design and care for the systems, networks, and devices your work depends on, built to last and to grow with you.
Most of what we inherit was assembled over years by different people with different priorities. We map what you have, keep what is working, and replace what is holding you back. Then we build the connections between your locations, your partners, and the systems you have to report into.
WHAT WE HELP WITH
- Network and server design, on premises and in the cloud
- Device deployment and lifecycle management
- New site build-outs and migrations
- Integration between locations, partners, and agencies
- Ongoing maintenance and capacity planning
Security and continuity
We protect your data and keep you running, so a hard day never turns into a lost month.
Security is not a product you install once. It is monitoring that runs while you sleep, patches applied before anyone exploits them, backups that have actually been tested, and a staff that recognizes a phishing email. We handle all of it, and we tell you plainly where you stand.
WHAT WE HELP WITH
- Monitoring and alerting around the clock
- Patching, updates, and antivirus management
- Backup and tested recovery
- Incident response planning, prepared before you need it
- Staff security training and phishing simulations
- Scheduled network and security assessments
Compliance
Regulations are not something you buy. They are something your technology either supports or does not.
We build environments that meet the requirements you are held to, and we document what we do so you can show your work when someone asks. Funding and grant requirements for nonprofits. The reporting obligations that come with public money.
WHAT WE HELP WITH
- Environments built to HIPAA and sector requirements
- Documentation you can hand to an auditor or a funder
- Access control, logging, and retention policies
- Support during audits and reporting cycles
Managed services
We look after the everyday technology your organization runs on, for a fixed monthly fee.
Most of what a technology budget goes toward is not the purchase. It is keeping things running afterward. Managed services makes that cost predictable. You know what you are spending each month, small problems get handled before they become expensive ones, and we solve the issue before you even notice it.
WHAT WE HELP WITH
- Monitoring of servers, desktops, and networks around the clock
- Help desk support for your staff
- Patching, updates, and verified backups
- Mobile device management for company and personal devices
- Regular reporting on the health of your systems
How we start
What working with us actually looks like.
A conversation. Thirty minutes. We ask what you are trying to accomplish and where technology is getting in the way. No pitch.
A look at what you already have. We assess your systems and tell you honestly what is working, what is at risk, and what can wait.
A plan you can afford. Priorities, sequence, and cost, in plain language, mapped to your budget cycle.
The first ninety days. This is when we fix what needs fixing. Expect the most activity here.
Steady state. Monitoring, support, and regular check-ins about what is coming next.
Questions about the work
How quickly can you start?
Usually within a few weeks. If something is urgent or broken, faster.
Do we have to replace everything?
Almost never. We keep what works. Replacing everything is expensive, disruptive, and rarely necessary.
What happens when something breaks at nine at night?
You reach us. More often, our monitoring catches it before you notice.
Do you work with the vendors we already have?
Yes. Your EHR, your accounting software, your phone system, your ISP. We work with them rather than around them.